Returns & Refunds

Returns and Refunds Policy

The Educator’s Symposium & Resource Emporium handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.  Please note that we do not offer refunds on any of our products due to changes of mind, so please choose carefully.

If you are not entirely satisfied with your purchase, please notify us immediately as we value all customer feedback and enquiries.

If your product is faulty or damaged please notify us via email and include photos where possible showing the damage so that we can assess and issue a replacement.

We may ask that the original product is returned via registered mail to this address strictly within 14 days:

Educators Symposium & Resource Emporium
PO Box 332 Cleveland QLD 4163

For returns & refunds please contact us at teamESRE@gmail.com